Privacy policy
Privacy policy
SVETLANA MOROZOVA collects the information needed to take, pack and deliver your order, and to answer you when you contact us.
What we collect
- Contact details: name, delivery address, email address and phone number.
- Order details: the products you bought, the amount paid and the delivery status.
- Technical details: the device and browser used to visit the site, collected by our store platform.
How we use it
To process and deliver orders, to handle returns and claims, to provide customer support and to meet our legal and tax obligations. We do not sell your personal information.
Who we share it with
Only the parties needed to complete your order: our store platform, the payment provider and the delivery carrier. They receive only what they need for their part of the job.
How long we keep it
Order records are kept for as long as tax and consumer law requires. You can ask us to delete other information at any time.
Your choices
Write to support@parallelwhisper.shop to ask for a copy of your information, to correct it or to have it deleted. We answer within one business day.
Contact
SVETLANA MOROZOVA
Unit 9, 40 Collins St, Corrimal NSW 2518, Australia
+61 459 270 831 · support@parallelwhisper.shop